Accessibility
Accessibility statement for the Help for early years providers service.
Accessibility statement for the Help for early years providers service
This accessibility statement applies to the Help for early years providers service.
This website is run by the Department for Education (DfE). We want as many people as possible to be able to use this website. For example, that means you will be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate the website using just a keyboard
- navigate the website using speech recognition software
- listen to the website using a screen reader (including the most recent versions of JAWS and NVDA)
We’ve also made the website text as simple as possible to understand.
How accessible this website is
We know some parts of this website aren’t fully accessible:
- screen readers on menu
- zooming and scaling is disabled on content pages and needs to be fixed
- audio description of visual information
Some documents are in non-HTML formats, for example PDF, every effort has been made to make these accessible. You can also view the organisation’s accessible document policy to report any problems or request documents in an alternative format.
We have yet to test:
- voice recognition
- with real users who have accessibility issues to make sure that our service meets their needs
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
help_for_early_years_providers@digital.education.gov.uk
We’ll consider your request and get back to you in 5 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact:
help_for_early_years_providers@digital.education.gov.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the
Equality Advisory and Support Service (EASS)
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Contact us: help_for_early_years_providers@digital.education.gov.uk
Technical information about this website’s accessibility
The Department for Education (DfE) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance Status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non Accessible Content
The content listed below is non-accessible for the following reasons:
- screen readers on menu
- zooming and scaling is disabled on content pages and needs to be fixed
- audio description of visual information
We have yet to test:
- voice recognition
- with real users who have accessibility issues to make sure that our service meets their needs
Non Compliance with the accessibility regulations
We are investigating the audio description of visual information within videos.
We have yet to test:
- voice recognition
- with real users who have accessibility issues to make sure that our service meets their needs
Preparation of this accessibility statement
This statement was prepared on 27 September 2021. It was last reviewed on 30 April 2024.
This website was last tested on 29 April 2024. The test was carried out by the Help for early years providers team.
Our approach was to test all pages.